Capture the end-to-end experience
Once the work is live and the client has approved it, share the collection link alongside final handover notes.
Give clients a simple feedback link at handover, keep stories organised by project, and publish approved proof on the service and portfolio pages that future clients visit.
No credit card required
“The handover was organised, decisions were explained clearly, and the finished site feels like ours.”
A repeatable handover step
The best time is usually tied to delivery—not a generic calendar reminder. Pick the moment when the client can describe both the working relationship and what was delivered.
Once the work is live and the client has approved it, share the collection link alongside final handover notes.
For retained work, ask after a completed campaign, design system or delivery phase with a clear outcome.
Invite feedback once documentation, training or final files have been delivered and questions are settled.
Agency-specific questions
Prospective agency clients evaluate more than the final artefact. They want to understand how decisions were handled, whether communication stayed clear and how the team worked through uncertainty.
See what the collection form captures →What prompted you to look for an agency at this point?
Which part of our process made the work easier to navigate?
How would you describe communication during the project?
What did you value most about the finished work or handover?
What should another organisation know before working with us?
A testimonial-rich service or portfolio section with several client perspectives.
A compact sequence for a homepage where vertical space is limited.
One directly relevant client story beside a specific service enquiry.
Service-page placement
Use a Grid on a portfolio or case-study hub, a Carousel on the homepage, and a Single widget next to a focused service call to action. All formats use the same approved testimonial source and stay isolated from the client-facing website’s CSS.
Two projects means two clear boundaries
Free includes one brand/project. Pro supports up to two brands/projects, so a small agency can separate two owned brands or project contexts. TestiFollow does not provide unlimited client workspaces, team seats, client subaccounts, white-label portals or custom domains.
Review the exact plan limits →1 brand/project, 15 text testimonials, 1 widget and a branded Wall of Love.
Up to 2 brands/projects, unlimited testimonials and widgets, photos, colour controls and branding removal.
Agency workflow questions
Not in this version. Pro supports up to two brands/projects. It is suited to a focused agency setup, not unlimited client management.
No. TestiFollow does not currently provide client subaccounts or an agency portal. The account owner manages collection, approval and display.
Yes. Every submission begins as Pending. Only approved, consented testimonials can appear in public widgets or a Wall of Love.
Working independently rather than as an agency? See TestiFollow for freelancers.
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